Audi A3 Infotainment Audi connect (infotainment)
Applies to: vehicles with Audi connect (infotainment)
Subject
Advice
Audi connect infotainment services: Some Audi connect infotainment services are greyed out/not available.
Before you first use some Audi connect infotainment services, it is necessary to activate/configure them via your personal myAudi account. Detailed information can be found on the Internet at www.audi.com/myaudi.
Wi-Fi hotspot: No Wi-Fi connection is possible.
Delete all existing Wi-Fi connections on your mobile device and restart it.
Wi-Fi hotspot: The data connection is interrupted.
Check whether the Connection to personal hotspot function is switched on link. Switch the function off when you are not using a personal hotspot.
Personal Wi-Fi hotspot: Network search is not possible (greyed out).
The Wi-Fi hotspot must be switched on in order to start a network search for your personal Wi-Fi hotspot link.
(Applies to: vehicles with an embedded SIM card: ) 
Wi-Fi audio player/online media: No data connection is established.
(Applies to: vehicles with an embedded SIM card: ) 
Check that you currently have a valid data plan. Plans vary according to the period of validity (e.g. 7 days), data volume (e.g. 200 MB) and the countries where they are available.